Error messages

What does "Insufficient information to create shipping label(s)" mean?
Problem When trying to create DHL shipping labels, the following error occurs: Insufficient information to create shipping label(s). Please verify your...
Di, 29 Okt, 2019 at 3:05 PM
What does "login failed" mean?
Problem The following error message occurs: Anmeldung fehlgeschlagen login failed Der Nutzer des Webservice konnte nicht authentifiziert werden...
Di, 29 Okt, 2019 at 3:05 PM
What does "Die ausgewählte Abrechnungsnummer steht nicht zur Verfügung" mean?
Problem This error occurs: status code 1101 Die ausgewählte Abrechnungsnummer steht nicht zur Verfügung Cause The DHL server (API) responds with...
Di, 29 Okt, 2019 at 3:05 PM
What does "Column not found: 1054 Unknown column 'status_code' ..." mean?
This problem affects DHL Versenden up to version 1.5.1. It is resolved in newer versions. Problem If the filter "DHL Label Status" is used in t...
Di, 29 Okt, 2019 at 3:05 PM
What does "Street Number is a required value" mean?
Problem When creating shipping labels, this error occurs: Street Number is a required value Cause The house number could not be detected automatical...
Di, 29 Okt, 2019 at 3:05 PM
What does "Es handelt sich um eine ungültige Postleitzahl" mean?
Problem When trying to create DHL shipping labels, this error occurs: Es handelt sich um eine ungültige Postleitzahl. Bitte verwenden Sie das Format 99...
Mi, 13 Nov, 2019 at 10:43 AM
What does "Fatal error: Call to a member function getStatus() on null ..." mean?
Problem When creating shipping labels via the automated mode (Cronjob), this error occurs: PHP Fatal error: Call to a member function getStatus() on nu...
Di, 8 Jan, 2019 at 10:10 AM
What does "Invalid XML: cvc-length-valid: Value '...' with length = '12' is not facet-valid" mean?
Problem When trying to create DHL shipping labels, this error occurs: Invalid XML: cvc-length-valid: Wert '...' mit Länge = '12' is...
Di, 29 Okt, 2019 at 3:06 PM
What does "Invalid XML: cvc-complex-type.2.4.d: Invalid content was found ..." mean?
Problem When creating shipments, the following error occurs: Invalid XML: cvc-complex-type.2.4.d: Invalid content was found starting with element '...
Di, 29 Okt, 2019 at 3:14 PM
What does "hard validation error" mean?
Problem The message "hard validation error" appears when trying to create labels. Cause This message comes from the DHL server and can have se...
Mo, 3 Dez, 2018 at 2:17 PM