Problem
This error occurs:
status code 1101
Die ausgewählte Abrechnungsnummer steht nicht zur Verfügung
Cause
The DHL server (API) responds with this message if the EKP (DHL account number) or the participation numbers (Teilnahmenummern) are not correct or missing.
Solution
- Follow this tutorial: How are the customer number (EKP) and participation numbers (Teilnahmenummer) configured?
- Note the section "If it doesn't work" in the above tutorial.
- Also make sure you are using the latest module version.