General

Where can I find the documentation for the Versenden/Shipping module?
The documentation for the current module can be found here: Post & DHL Shipping for Magento 2 Documentation for legacy modules: DHL Shipping ...
Di, 16 Mär, 2021 at 10:19 AM
Where can I get the latest version of the Versenden/Shipping module?
DHL Versenden/Shipping for Magento 1 Github DHL Versenden/Shipping for Magento 2 Github - legacy module 0.11.x (not updated anymore) Github - curren...
Fr, 19 Mär, 2021 at 10:57 AM
Which login credentials need to be used for Versenden/Shipping?
This article only applies to DHL Business Customers. Private customers please contact the DHL Paket Customer Service, e.g. for questions about parcel lo...
Fr, 9 Okt, 2020 at 1:46 PM
How are the customer number (EKP) and participation numbers (Teilnahmenummer) configured?
Required information Log in to the DHL Business Customer Portal as administrator. Open the section "Masterdata -> Contract positions". This ...
Do, 3 Sep, 2020 at 11:37 AM
How do I update DHL Shipping 1.x to version 2.x?
Update procedure First, create a backup of the shop and its database. To update DHL Shipping 1.x to version 2.x, go into the Magento base directory and...
Di, 13 Apr, 2021 at 2:49 PM
Why are the entries in the dropdown "procedure" missing?
Problem In the configuration for the participation numbers (German: Teilnahmenummern) the DHL products are missing in the menu. Usually, things li...
Fr, 4 Dez, 2020 at 11:35 AM
How can I configure the label printing size / paper format?
The paper format is not configured in the Magento extension, but in the DHL Business Customer Portal (Geschäftskundenportal). Please note: by default, the p...
Di, 19 Mai, 2020 at 11:20 AM
How can I print the contact person name on the top right of the label?
Since module version 1.3.0 for Magento 2 the merchant contact name is no longer printed on the DHL label. If this information is required, you can make ...
Di, 23 Mär, 2021 at 10:19 AM
How can I change the receiver address for returns?
This article applies to enclosed return slips (Beilege-Retoure), not to online returns. For online returns, the address can be configured in the DHL accoun...
Di, 23 Mär, 2021 at 2:14 PM
Why is the checkbox "Create shipping labels" not displayed?
Problem When creating a shipment, the checkbox "Create shipping labels" is missing. Checkbox "Create shipping labels" Possible ...
Mi, 14 Apr, 2021 at 11:38 AM