General

Where can I find the documentation for the Versenden/Shipping module?
The documentation for the current module can be found here: DHL Shipping for Magento 2 Documentation for legacy modules: DHL Shipping 1.7.0 for M...
Fr, 25 Sep, 2020 at 10:13 AM
Where can I get the latest version of the Versenden/Shipping module?
DHL Versenden/Shipping for Magento 1 Github DHL Versenden/Shipping for Magento 2 Github - legacy module 0.11.x (not updated anymore) Github - curren...
Fr, 25 Sep, 2020 at 10:15 AM
Which login credentials need to be used for Versenden/Shipping?
This article only applies to DHL Business Customers. Private customers need to contact the DHL Paket Customer Service. Configuration of credentials for D...
Fr, 25 Sep, 2020 at 10:15 AM
How are the customer number (EKP) and participation numbers (Teilnahmenummer) configured?
Required information Log in to the DHL Business Customer Portal as administrator. Open the section "Masterdata -> Contract positions". This ...
Do, 3 Sep, 2020 at 11:37 AM
How can I configure the label printing size / paper format?
The paper format is not configured in the Magento extension, but in the DHL Business Customer Portal (Geschäftskundenportal). Please note: by default, the p...
Di, 19 Mai, 2020 at 11:20 AM
Why is the checkbox "Create shipping labels" not displayed?
Problem When creating a shipment, the checkbox "Create shipping labels" is missing. Checkbox "Create shipping labels" Possible ...
Di, 22 Sep, 2020 at 10:50 AM
What does the status "Not available" mean?
After updating the DHL module, some orders show the DHL label status "Not available". This is not a bug. The status will only be shown for ord...
Mo, 10 Sep, 2018 at 4:04 PM
Why is "addressAddition" not shown on the label?
Problem The value "addressAddition" (second street line) is transmitted to DHL, which can be verified in the log. However, the value is not pri...
Mi, 14 Nov, 2018 at 2:07 PM
Why are not more than 6 articles shown on the customs declaration?
Problem For international shipments with customs declaration (CN23), only the first 6 order items are shown on the customs papers. Additional items are ign...
Fr, 26 Apr, 2019 at 9:40 AM
Can a tracking link be added to the shipment confirmation?
Yes, this is possible: Copy the attached file track.phtml into the folder app/design/frontend/YOUR_PACKAGE/YOUR_TEMPLATE/template/email/order/shipment/ ...
Fr, 5 Jan, 2018 at 2:23 PM