General

Why is the receiver's phone number not shown on the label?
Problem The receiver's phone number is not displayed on the DHL label. Technical background The phone number will be transmitted to DHL if the follo...
Di, 14 Mär, 2023 um 10:32 VORMITTAGS
How can I configure additional costs for Cash On Delivery?
DHL adds an additional fee for cash on delivery shipping. When creating a shipping label, DHL bills the merchant directly for these costs, in addition to re...
Do, 26 Jan, 2023 um 12:26 NACHMITTAGS
How are the Cronjobs configured?
A tutorial for setting up the Cronjobs can be found in the documentation. Search for the keyword "cron".
Di, 6 Jun, 2017 um 11:03 VORMITTAGS
Where can I enter the shipping cost?
The Versenden / Shipping module does not calculate shipping cost. Its purpose is transmitting the shipping information to DHL and download shipping labels. ...
Mi, 14 Nov, 2018 um 2:00 NACHMITTAGS
How do I configure free shipping?
In order to offer free and non-free shipping, a cart price rule should be configured which reduces the shipping cost to zero without changing the actual shi...
Di, 24 Mai, 2022 um 1:36 NACHMITTAGS
How can I enable the logging?
Magento 1 In the DHL module configuration, enable the option "Logging". Set the log level to "Debug" to log all data. In the section...
Do, 23 Apr, 2020 um 12:57 NACHMITTAGS
Which shipping origin countries are supported by the Post & DHL Shipping extension?
The current Magento extension Post & DHL Shipping (version 1.x or higher) supports shipping from Germany to the rest of the world. Other origin countrie...
Fr, 7 Okt, 2022 um 10:16 VORMITTAGS
Why can no products be added to shipments outside of the EU?
Problem In the popup, no items can be added to the shipment if it requires customs information. Nothing happens when clicking "Add products to package...
Mo, 11 Jun, 2018 um 3:09 NACHMITTAGS
How does shipping with DHL Express work?
Unfortunately, the DHL Versenden/Shipping extension is not compatible with DHL Express. It is not possible to create Express labels using this extension. ...
Mi, 24 Jul, 2019 um 10:18 VORMITTAGS

Dieses Service-Portal wird von der Netresearch DTT GmbH im Auftrag von DHL und Deutsche Post zur Verfügung gestellt. Netresearch ist spezialisiert auf die Entwicklung von E-Commerce-Lösungen für den Mittelstand auf Basis der Open-Source-Systeme Magento und OroCommerce. Neben der Konzeption und Umsetzung von Strategien für B2B E-Commerce sind Consulting und Betreuung für eine moderne Cloud-Infrastruktur sowie die TYPO3-Agentur Schwerpunkte bei Netresearch.