Error messages

What does "Invalid XML: cvc-complex-type.2.4.d: Invalid content was found ..." mean?
Problem When creating shipments, the following error occurs: Invalid XML: cvc-complex-type.2.4.d: Invalid content was found starting with element '...
Di, 29 Okt, 2019 at 3:14 PM
What does "hard validation error" mean?
Problem The message "hard validation error" appears when trying to create labels. Cause This message comes from the DHL server and can have se...
Mo, 3 Dez, 2018 at 2:17 PM
What does "Hard validation error occured. Bitte geben Sie einen gültigen Betrag an" mean?
Problem When creating shipments with transport insurance (Transportversicherung) or cash on delivery (Nachnahme), this error occurs: Hard validation er...
Do, 31 Jan, 2019 at 9:58 AM
What does "Hard validation error occured. Bitte geben Sie die Art der Sendung an..." mean?
Problem The DHL label cannot be created. Error message: Hard validation error occured. Bitte geben Sie die Art der Sendung an. Bitte geben Sie die ...
Do, 28 Nov, 2019 at 2:57 PM
What does "Function ("createShipmentDD") is not a valid method for this service" mean?
Problem When trying to create labels, the error "Function ("createShipmentDD") is not a valid method for this service" is displayed. ...
Di, 29 Okt, 2019 at 3:08 PM
What does "der angegebene service ist nicht bekannt" mean when enabling Return Form?
Problem When Return Form (Beilegeretoure) is enabled in Magento, the following error occurs when trying to create labels: "hard validation error oc...
Di, 29 Okt, 2019 at 3:08 PM
What does "unknown" mean?
The errors "unknown" or "illegal product code/attendance for a account" indicate an incorrect EKP (DHL account number), or incorrect par...
Di, 29 Okt, 2019 at 3:09 PM
What does "Payment method not available" mean?
This message appears when a payment method is selected that has not been enabled in the module configuration. The allowed payment methods can be configu...
Di, 29 Okt, 2019 at 3:10 PM
What does "Fatal error: Call to undefined method Varien_Db_Adapter_Pdo_Mysql::insertIgnore ..." mean?
Problem The following error occurs: Fatal error: Call to undefined method Varien_Db_Adapter_Pdo_Mysql::insertIgnore() in [...]/app/code/community/Dhl/Onli...
Di, 29 Okt, 2019 at 3:10 PM
What does "Interface / Class ... not found" mean?
Problem After installing the DHL Shipping module for Magento 2, this (or a similar) error occurs: PHP Fatal error: Interface [...] not found PHP Fa...
Di, 29 Okt, 2019 at 3:10 PM