General questions

Where can I find the documentation for the Versenden / Shipping extension?
The documentations can be found here: DHL Versenden  - Magento 1 German DHL Versenden  - Magento 1 English DHL Shipping - Magento 2 German DHL S...
Fr, 12 Jan, 2018 at 6:59 PM
Where can I get the latest version of the DHL Versenden / Shipping module?
DHL Versenden for Magento 1 The module for Magento 1 is attached to this article (see below). In the future, it will also be available on the Magento M...
Fr, 29 Dez, 2017 at 11:21 AM
What is important when migrating to DHL Versenden?
The Intraship Webservice (API) will be terminated by DHL in early 2018. Use the DHL Versenden extension for new installations. Existing Intraship insta...
Mi, 24 Jan, 2018 at 12:08 PM
How can I uninstall an extension?
Before any uninstall attempt: A complete backup of the shop and database must be created. Also, the removal should not be tried directly on the product...
Mi, 24 Jan, 2018 at 11:28 AM
How are the customer number (EKP) and participation numbers (Teilnahmenummer) configured?
How to set up EKP and participation numbers Get your DHL billing numbers (14 digits). You can find those in the DHL Business Customer Portal, section "...
Fr, 29 Dez, 2017 at 1:18 PM
Why is the checkbox "Create shipping labels" not displayed?
Problem When creating a shipment, the checkbox "Create shipping labels" is missing. Checkbox "Create shipping labels" Possibl...
Mo, 15 Jan, 2018 at 10:28 AM
What does the status "Not available" mean?
After updating the DHL module, some orders show the DHL label status "Not available". This is not a bug. The DHL label status can only be show...
Di, 30 Jan, 2018 at 1:03 PM
When will a DHL extension for Magento 2 be released?
The DHL Shipping module for Magento 2 is currently under development. If you want to be notified as soon as the module is officially released, you can s...
Fr, 29 Dez, 2017 at 11:29 AM
Why is no shipping method for DHL shown in the checkout?
When the DHL Versenden (Shipping) module has been configured correctly, no separate shipping method for DHL is visible the checkout. This is normal. The...
Mo, 27 Nov, 2017 at 10:44 AM
Why is the popup not displayed when trying to create shipping labels?
Problem When selecting the checkbox "Create shipping labels" on the shipment page and then clicking "Submit shipment", the popup is n...
Fr, 31 Mär, 2017 at 12:29 PM