General

Where can I find the documentation for the Online Return extension
The documentation for the DHL Online Return extension for Magento 1 can be found here: Documentation DHL Online Returns for Magento 1 For Magento 2, ...
Di, 16 Mär, 2021 at 10:21 AM
Where can I get the latest version of the Online Returns module?
The module for Magento 1 can be found on Github. For Magento 2, this functionality is integrated into the DHL Shipping extension since version 1.0.0.
Mo, 22 Jun, 2020 at 2:00 PM
Can the return label be printed by the merchant during shipping?
Yes, this is possible. Technically this is not Online Return, but the so-called Return Form (Beilegeretoure). To use the latter, it is not necessary to set ...
Do, 22 Mär, 2018 at 3:19 PM
What is the difference between Online Return and Return Form?
Those are two separate systems aimed at different scenarios: Online Returns requires separate login credentials which are provided by DHL. The customer ...
Do, 4 Feb, 2021 at 12:03 PM