Problem

When editing the shipping address in the admin panel, the additional DHL fields for street name, house number, address addition, parcel locker (packstation) etc. are missing.




Possible causes

The additional fields are added by the following observers of the DHL module:

  • Magento 1 module: app/code/community/Dhl/Versenden/Model/Observer::replaceAddressForm
  • Magento 2 module (legacy): module-shipping-m2/Observer/ExtendAddressFormObserver::execute

The conditions in the above functions must be met.