Error messages

What does the error "Function ("createShipmentDD") is not a valid method for this service" mean?
Problem When trying to create labels, the error "Function ("createShipmentDD") is not a valid method for this service" is displayed. ...
Mo, 27 Nov, 2017 at 11:34 AM
Why does the error "der angegebene service ist nicht bekannt" appear when enabling Return Form?
Problem When Return Form (Beilegeretoure) is enabled in Magento, the following error occurs when trying to create labels: "hard validation error oc...
Fr, 6 Jan, 2017 at 12:59 PM
What does the error "unknown" mean?
The errors "unknown" or "illegal product code/attendance for a account" indicate an incorrect EKP (DHL account number), or incorrect par...
Di, 10 Jan, 2017 at 2:48 PM
What does the error "Payment method not available" mean?
This message appears when a payment method is selected that has not been enabled in the module configuration. The allowed payment methods can be configu...
Mi, 11 Jan, 2017 at 12:22 PM
What does the error "Fatal error: Call to undefined method Varien_Db_Adapter_Pdo_Mysql::insertIgnore ..." mean?
Problem The following error occurs: Fatal error: Call to undefined method Varien_Db_Adapter_Pdo_Mysql::insertIgnore() in [...]/app/code/community/Dhl/Onli...
Mo, 9 Jan, 2017 at 12:19 PM
What does the error "Interface / Class ... not found" mean?
Problem After installing the DHL Shipping module for Magento 2, this (or a similar) error occurs: PHP Fatal error: Interface [...] not found PHP Fa...
Mo, 25 Jun, 2018 at 10:10 AM
What does the error "Warning: Invalid argument supplied for foreach() ..." mean?
Problem DHL shipments cannot be created. The system.log shows this error message: Warning: Invalid argument supplied for foreach() in ... lib/Dhl/...
Di, 17 Jul, 2018 at 11:07 AM
What does the error "Error reading XMLStreamReader" mean?
Problem When trying to create labels, the message "Error reading XMLStreamReader" appears in the shipment history, and no labels can be created. ...
Mo, 9 Jan, 2017 at 12:27 PM
What does the error "Encoding: string ... is not a valid utf-8 string" mean?
Problem When creating shipping labels, the following error occurs: Shipping labels could not be created: SOAP-ERROR: Encoding: string ... is not a vali...
Fr, 4 Jan, 2019 at 2:26 PM
What does the error "...no more that one ShipmentItem allowed" mean?
Problem This error appears when trying to create labels: no more that one ShipmentItem allowed Solution Please follow the workflow described in this...
Fr, 13 Okt, 2017 at 1:59 PM