• When selecting the checkbox "Create shipping labels" on the shipment page and then clicking "Submit shipment", the popup is not displayed.
  • In the browser console the following JavaScript error is shown:
Uncaught TypeError: Cannot read property 'childElements' of null
  • In the log files the following PHP error might show up:
PHP Fatal error:  Call to a member function getServices() on null in
on line 104


This problem affects version 1.0.0 of the DHL Versenden (Shipping) module. The relevant file is "app/code/community/Dhl/Versenden/Model/Config/Service.php".


This problem is fixed in later module version. Please update the module.

If an update is not possible, please unpack the attached hotfix into the Magento base directory.

Please note: If the checkbox "Create shipping labels" is not displayed at all, check this FAQ article.